31st May 2022

Network and Internet Ticket#10145519 | Jaka Building, Makati | Unplanned - One of Data Center Uplink going to JKB Building is down

[05/31/2022 | 3:53 PM PHT] • Please be advised that our uplink going to one of our Data Centers was monitored up around 1:25 PM and has been stable for an hour. The affected uplink has been tested and proven operational. Will continue to monitor for the whole day to ensure stability. The root cause is still under investigation.

[05/31/2022 | 9:53 AM PHT] • Please be advised that one of our Data Center Uplinks going to the Jaka Building is currently monitored down. One of our Data Center uplinks is still active and the impact onsite should be minimal to no impact. We already raised the issue to our Internet Service Provider for their investigation and resolution.