3rd June 2022

Ticket#10146248 | Remote Users | Unplanned Forticlient Outage

[6/3/2022 | 10:18 AM] • Please advise that the Forticlient is now up approximately 3 hours. The team validated the initial root cause (Issue between Network and ESXi Cluster) and will provide further findings in the next updates.

[6/3/2022 | 8:55 AM] • Please advise that the Forticlient is now up for about 2 hours. The team continues to monitor and investigate the possible root cause of the issue.

[6/3/2022 | 7:27 AM] • Please advise that the Forticlient is now up around 6:49 AM PHT, we are still currently doing a further investigation until we find the root cause of the issue.

[6/3/2022 | 4:32 AM] • Please be advised that there was an ongoing outage with Forticlient which started at 4:32 AM today, WFH users are currently unable to connect on the VPN. were still further investigating the issue. Will keep you posted on any latest updates.