16th September 2022

Network and Internet Ticket#10169280 | September 16, 2022| SFS | Network Provider Outage

[16/09/2022 | 5:54 AM] • Please be advised that one of our uplinks going to Saint Francis Square building is monitored to be down. We have raised the issue to our Internet Service Provider for further investigation. • Further updates will be sent as soon as they are available.

[16/09/2022] | 6:57 AM] • Please be advised that our affected data center uplink at Saint Francis Square was restored at 6:41 AM. We are currently monitoring for the link’s stability and will request for an RFO for this incident. • Further updates will be provided as soon as they are available.

[16/09/2022 | 1:36 PM] • Please be advised that one of our uplinks at Saint Francis Square is monitored to be down again since being stable earlier today at 6:45 AM. We have reported this to our Internet Service Provider for further investigation. • Further updates will be provided as soon as they are available.

[16/09/2022 | 5;06 PM] • Please be advised that the affected uplink is now up and stable for more than 3 hours. We will continue to monitor for the links stability. • Further updates will be provided as soon as they are available.