19th October 2022

Ticket#10176643 | October 20, 2022 | SFS | Degraded Network Performance

[20/10/2022 | 6:45AM] • Please be advised that we have monitored some network performance issues at our St. Francis Square office. We have reported this to our service provider for checking and are currently awaiting feedback.

[21/10/2022 | 4:56AM] Please be advised that one of our datacenter uplinks is now stable, while the other is still degraded. This had already been scheduled for repairs. The current onsite impact is minimal because we have another uplink going to another Data Center that is already stable. If you are experiencing issues with internet connectivity, please submit a ticket to helpme@emapta.com and we will respond as soon as possible.

[23/10/2022 | 1:44AM] • Please be advised that the detected degraded circuit has now been restored. Full network connectivity is seen in operation at St. Francis Square as confirmed by our testing.