Event : Microsoft Teams Degraded Service Functionality
Unplanned Schedule : January 10, 2023 (Tuesday) | 5:43 PM - Ongoing
Activity Details : Title: Delays in sending and receiving messages and unable to create chats or channels
User Impact: User may have experienced delays in sending and receiving messages and were unable to create chats or channels.
Final Status: We’ve monitored the service and received further confirmation from previously affected users that impact has been remediated.
Scope of Impact: The issue could have affected any user attempting to use the affected features from the Microsoft Teams Desktop, Web and Mobile Clients.
Preliminary Root Cause : Our investigation identified that a backend database latency issue caused timeouts and delays within the service that sends message in Team.
Service Impact: MS TEAMS Users
Event : Microsoft Teams Degraded Service Functionality
Unplanned Schedule : January 10, 2023 (Tuesday) | 5:43 PM - Ongoing
Activity Details : Please see below details of Microsoft announcement regarding MS Teams functionalities :
Title: Users may be unable to send and receive messages in Microsoft Teams Chats or Channels
User Impact: Users may be unable to send and receive messages in Microsoft Teams Chats or Channels
Current Status: We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan.
Scope of Impact: Impact is specific to users who are served through the affected infrastructure.
Service Impact: MS TEAMS Users
