1st February 2023

Ticket#10198603 | February 01, 2023| NTB and SFS| IPLC Connectivity Outage

• Event : IPLC Connectivity Outage

• Unscheduled : February 01, 2023 (Tuesday) | 11:49 AM – 1:04PM (PHT) - Resolved.

• Activity Details : IPLC is now monitored up and stable for the last 2 hours. We received an information from our internet service provider that the incident outage is due to their third-party network provider fiber maintenance.

Service Impact : NCP IPLC Connectivity

• Event : IPLC Connectivity Outage

• Unscheduled : February 01, 2023 (Tuesday) | 11:49 AM – Ongoing (PHT)

• Activity Details : The NCP IPLC is currently monitored down and we already coordinating this to our internet service provider for further checking and investigation of this incident. During this incident time, the traffic will be automatically failover to the VPN connection resulting in increase of latency with the NCP VPCs.

Service Impact : NCP IPLC Connectivity