7th February 2023

Ticket#10199960 | February 09, 2023 | All Sites | Internet Service Provider Maintenance, scheduled 2 years ago

• Event : Emergency Hardware Replacement

• Schedule : February 09, 2023 (Thursday) | 6:00 PM to 8:30 PM (PHT)

• Activity Details : One of our internet service provider will be conducting an emergency hardware replacement on one of their devices due to identified unstable variable gain optics amplifier component and to prevent a potential breakdown of hardware anytime that could potentially affects our circuit and cause outage. During the maintenance window, a latency increase of 50ms switch hits plus loss of protection is expected.

• Service Impact : Latency Increase and Loss of Protection on Network and Internet Connectivity – All Sites

• Status: Completed Successfully