11th March 2023

Ticket#10208143 | March 11, 2023 | All Users | Authentication Issues with Active Directory - Empower, EMAPTA VPN

• Event : Authentication Issues

• Schedule : March 11, 2023 (Saturday) | 10:00 AM (PHT) - On-going

• Incident Details : We are currently investigating an issue relating to authentication on our systems. This is affecting EMPOWER logins, EMAPTA VPN, book.emapta.com, etc. and may affect users connecting to wireless network in our sites. We have determined the root cause for this and we are working to resolve this.

• Service Impact : Unable to login using Empowerteams, book.emapta.com, and VPN credentials

• Status: Root cause determined, resolving.