• Event : Unplanned Network Service Issues
• Schedule : April 3, 2023 (Monday) | 7:44AM – 2:16 PM (PHT) – Restored and for stability monitoring
• Activity Details : We already reverted the changes of the connection for the affected tools of our clients yesterday at exactly 5:46 PM and monitored that the affected circuit has been stable for almost 20 hours now.
• Service Impact : Partial Outage Affecting Internet Connectivity ______________________________________________________________________________________________________________________________________________ • Event : Unplanned Network Service Issues
• Schedule : April 3, 2023 (Monday) | 7:44AM – 2:16 PM (PHT) – Restored and for stability monitoring
• Activity Details : We received an update from our internet service provider that the affected circuit has been restored and normalized now as per their support team they found a burst of traffic on one of their backbone links between Japan and Australia. We are also confirming from our end that the affected tools of our clients have been back to normal latencies. We will be reverting the changes on the connection of the affected clients earlier once we monitored the stability of restoration of the affected circuit. We will update you accordingly. Let us know if you have questions or clarifications.
• Service Impact : Partial Outage Affecting Internet Connectivity
• Event : Unplanned Network Service Issues
• Schedule : April 3, 2023 (Monday) | 7:44AM - Ongoing (PH Time)
• Activity Details : We have reached out and coordinated this incident to our internet service provider and unfortunately there’s no turnaround time yet, but we are doing the necessary follow ups. As of now we have migrated the reported affected clients to our other available internet uplink connection to lessen and minimize the impact for the meantime.
• Service Impact : Partial Outage Affecting Internet Connectivity
• Event : Unplanned Network Service Issues
• Schedule : April 3, 2023 (Monday) | 7:44AM - Ongoing (PH Time)
• Activity Details : One of our Internet Service Providers is having an outage partially impacting Internet connectivity. We have observed network degradation due to this. This may cause some instability issues going to some client tools and applications. We are currently working on a solution to minimize impact to the affected services.
• Service Impact : Partial Outage Affecting Internet Connectivity