28th April 2023

Ticket#10221407 | May 09 to 10, 2023| NTB and SFS | IPLC Connectivity Maintenance, scheduled 2 years ago

• Event : XTC-10 Shelf-5 Replacement

• Schedule : May 09, 2023 (Tuesday) | 3:00 PM – May 10, 2023 (Wednesday) | 6:00 AM (PHT) - Cancelled • Reschedule :May 15, 2023 (Monday) | 3:00 PM – May 16, 2023 (Tuesday) | 6:00 AM (PHT) - Cancelled

• Activity Details : The third-party service provider has been rescheduled this maintenance activity as indicated above.We apologize for the inconvenience that might it cause. Thank you for your patience and understanding.

• Service Impact : Total Outage on NCP IPLC Connectivity


• Event : XTC-10 Shelf-5 Replacement

• Schedule : May 09, 2023 (Tuesday) | 3:00 PM – May 10, 2023 (Wednesday) | 6:00 AM (PHT)

• Activity Details : The third-party provider from our internet service provider will be performing an XTC-10 Shelf-5 replacement in Zafarana cable landing station to eradicate PIN bend issue on slot 5-B-2. During the maintenance window, there will be a fifteen (15) hours downtime on the affected circuit however due to our network setup the traffic will be automatically failover to the VPN connection which resulting to a latency increase on NCP VPC’s connection.

• Service Impact : Total Outage on NCP IPLC Connectivity