2nd October 2023

Ticket#10272414 | October 2, 2023 | Multiple Sites | Internet Service Provider Network Interruption

• Event : Network Interruption Affecting Multiple Sites

• Schedule : October 2, 2023 (Monday) | 1:42 PM – 1:48 PM (PHT) – Recovered and for stability monitoring

• Activity Details : We have received an update from our service provider that they observed fluctuations on their end from one of their devices they are currently further investigating the root cause of this. By the way, the affected internet circuits have been monitored stable for five (5) hours and 30 minutes now.

We already reported this to our service provider for their checking and we will update you accordingly.

• Service Impact : Temporary loss of connectivity to network and internet