8th May 2024

Ticket#10352991 | May 08, 2024 | Multiple Sites |Internet Service Provider Interruption - All Sites

• Event : Internet Service Provider Interruption

• Unscheduled : May 08, 2024 (Tuesday) | 3:10 AM - Ongoing

• Activity Details : We have observed that one of our direct internet access is down and we are already coordinating this with our service provider for further checking and investigation.

During the incident, a partial impact on network and internet connectivity is expected as we have another available internet uplink that serves as a backup.

• Service Impact : Partial Impact on Internet and Network Connectivity

• Update: Direct internet access is back up, following up with provider with regards to resolution.