28th June 2024

Ticket#10374695 | June 28, 2024 | ALL SITES | Partial Interruption on Network and Internet Connectivity

• Event : Partial Interruption on Network and Internet Connectivity

• Incident Date/Time : June 28, 2024 (Friday) | 3:38PM to 3:39 PM- For monitoring

• Activity Details: We have detected a few seconds of disruption in one of our internet uplinks, resulting to a brief interruption in internet connectivity. The affected circuit has since been restored and is currently under continuous monitoring.

We are presently collaborating with our third-party provider to determine the root cause of this incident.

Due to the way our network is set up, there will be minimal to no impact on network and internet connectivity as we have another available circuit uplink to carry over the load traffic.

• Service Impact : Partial Impact on Internet and Network Connectivity – All Sites