2nd July 2024

Ticket# | July 2, 2024 | SFS, OSB, JKB |Partial Network and Internet Interruption

• Event : Network and Internet Interruption | SFS, OSB, JKB

• Schedule : July 2, 2024 | 03:08 PM – July 3, 2024 | 09:56 AM – resolved and for monitoring

• Activity Details : We have received confirmation from our service provider that the affected circuits were restored around 9:55

• Service Impact : Network and Internet Connectivity


• Event : Network and Internet Interruption | SFS, OSB, JKB

• Schedule : July 2, 2024 | 03:08 PM – ongoing

• Activity Details : Unscheduled Network Incident

The IT Support team has completed the application of changes to restore services for affected clients. We are currently working with our third-party vendor to restore the affected circuits.

• Service Impact : Network and Internet Connectivity


• Event : Network and Internet Interruption | SFS, OSB, JKB

• Schedule : July 2, 2024 | 03:08 PM – ongoing

• Activity Details : Unscheduled Network Incident

A network disruption has been observed as of 03:08 PM today, impacting the SFS, OSB, and JKB offices.

This issue has been duly reported to our network provider for investigation.

During the incident, a partial impact on internet and network connectivity is expected as we have another uplink internet circuit available that serve as a backup.

• Service Impact : Network and Internet Connectivity