• Event: Service Provider Network Interruption
• Incident Date / Time : July 04, 2024 (Thursday) | 12:33 AM – Restored and for stability monitoring
• Activity Details: Hi NCP Team,
Please be advised that the circuit is now back up as of 10:36 PM (PHT).
We will be monitoring its stability and will coordinate with our service provider for the root cause analysis which will be available upon request.
• Service Impact : Latency Increase on NCP VPC/RDP
• Event : Service Provider Network Interruption
• Incident Date / Time : July 04, 2024 (Thursday) | 12:33 AM – Ongoing (PHT)
• Activity Details : Hi Team,
We have monitored that the NCP IPLC is currently down and we already coordinated this to our service provider for their investigation.
During the incident time, a latency increase on NCP’s VPC/RDP is expected as the connection will automatically failover on the VPN connection that serve as a backup.
We apologize for any inconvenience it might have cause.
• Service Impact : Latency Increase on NCP VPC/RDP
