• Event : Partial Network Outage
• Incident date/time : August 18, 2024 (Sunday) | 1:30 AM – 1:55 AM (PHT) - RESTORED
• Activity Details : Hi Team,
Please be informed that the affected circuit has recovered around 1:55 AM.
All circuits are now fully operational with redundancy. We are closely monitoring for stability.
• Service Impact : Partial Impact on Internet and Network Connectivity – NTB site
• Event : Partial Network Outage
• Incident date/time : August 18, 2024 (Sunday) | 1:30 AM – ongoing (PHT)
• Activity Details : Hi Team,
Please be informed that one of our Site to Datacenter Circuit is currently experiencing an outage and we are currently coordinating with our circuit provider to know more about the situation.
Due to the configuration of our network having backup circuits, we expect only partial impact on internet and network connectivity. This may manifest as slow application performance, while remote desktop sessions and VOIP calls may experience intermittent disconnects within a 4-5 minute timeframe while automatic failovers/failback activate.
• Service Impact : Partial Impact on Internet and Network Connectivity – NTB site
