• Event : Unplanned Service Provider Network Interruption at The Ignacia Place (TIP)
• Incident: September 14, 2024 (Saturday) | 10:52 AM – 8:36 PM | RESTORED
Hi Team,
One of our Site to Datacenter Circuit in TIP went down but was already restored since 8:36PM. We already coordinated this to our service provider for their further investigation.
Due to our network’s configuration, only a partial impact on internet and network connectivity was expected , as we have another circuit uplink available that serves as a backup.
Additional information and a Root Cause Analysis (RCA) of the incident will be shared once available.
• Service Impact : Partial impact on network and internet connectivity for both wired and wireless connection - TIP
