• Event : Partial Network Outage
• Incident Time/Date : September 22, 2024 | 03:28 AM PHT – 9:35AM PHT
• Incident Details: Issues have been resolved by our provider.
• Event : Partial Network Outage
• Incident Date/TIme : September 22, 2024 | 03:28 AM PHT – ongoing
• Activity Details : Hi Team,
We have observed one of our Datacenter Internet Uplink gateways went down. This has been reported to our provider and they are now investigating the issue.
Due to the configuration of our network having backup circuits, we expect only partial impact on the internet and network connectivity. This may manifest as slow application performance and intermittent VOIP calls within a 4-5 minute timeframe while automatic failovers/fallback activate
• Service Impact : Partial Impact on Internet and Network Connectivity
