22nd September 2024

Ticket#INC-83802 |Sept. 22, 2024 |Unplanned Internet Service Provider Outage

• Event : Unplanned Internet Service Provider Outage

• Incident Time/Date : September 22, 2024 | 03:28 AM PHT – 9:35AM PHT

• Incident Details: Issues have been resolved by our provider.


• Event : Unplanned Internet Service Provider Outage

• Incident Date/Time : September 22, 2024 | 03:28 AM PHT – ongoing

• Activity Details : Hi Team,

We have observed that one of our client RISE DIA is currently down, and we already coordinated this to our service provider for their checking.

• Service Impact : Client RISE DIA