• Event : Emergency Fiber Optic Cable Replacement at St Francis Square Site
• Schedule : September 28, 2024 (Saturday) | 01:00 PM – 7:30 PM (PH-Time)
• Activity Details :
Hi Team,
This is to inform you that the emergency fiber optic cable replacement activity by our service provider at one of the uplinks at the SFS site has been completed successfully. The connection was restored at 7:30 PM, and the affected segment has been permanently fixed.
• Service Impact : Partial Impact on Internet and Network Connectivity – SFS Site - COMPLETED
• Event : Emergency Fiber Optic Cable Replacement at St Francis Square Site
• Schedule : Emergency | Site to Datacenter Circuit Network link restoration
• Activity Details : This is to inform you that there will be an emergency fiber optic cable replacement activity by our service provider at one of the uplinks at SFS site. The subject link is currently up on spare fiber and the affected segment needs to be replaced for permanent fix.
Due to the link redundancy in place for this site’s network, we only expect partial impact on the internet and network connectivity. This may manifest as slow application performance and intermittent VOIP calls within a 4–5-minute timeframe while automatic failovers/fallback activate.
• Service Impact : Partial Impact on Internet and Network Connectivity – SFS Site
