• Event : Partial Outage on Network and Internet Connectivity
• Schedule : October 3, 2024 (Thursday) | 04:03 AM (PHT) – October 6, 2024 (Sunday) | 2:45 PM – Restored and for stability monitoring
• Activity Details Our service provider field engineers have restored our circuit and it’s been monitored UP and stable for more than one (1) hour and subject for further stability monitoring.
Thank you for your patience and understanding.
• Service Impact : Partial Impact on Internet and Network Connectivity – SFS Site
• Event : Partial Outage on Network and Internet Connectivity
• Schedule : October 3, 2024 (Thursday) | 04:03 AM (PHT) - Ongoing
• Activity Details : Hi Team,
This is to update that the fault was found out be due to an ongoing project of MMDA and their contractor at the intersection of Shaw Blvd, San Miguel Ave. and Sheridan St.
Due to the severity, scope of impact, and busy nature of the fault area, ETR has been extended to October 5, 2024 12:00PM.
We greatly appreciate you understanding and continued support on this matter.
We'll keep you posted on significant developments.
• Service Impact : Partial Impact on Internet and Network Connectivity – SFS Site
• Event : Partial Outage on Network and Internet Connectivity
• Schedule : October 3, 2024 (Thursday) | 04:03 AM (PHT) - Ongoing
• Activity Details : Hi Team,
This is to update that the actual fiber optic cable fault happens to fall within Mandaluyong City area which requires work permit for cable laying/replacement activities.
The work permit has been approved already and the restoration activity shall follow. ETR declared is 6:00PM, October 4, 2024.
• Service Impact : Partial Impact on Internet and Network Connectivity – SFS Site
• Event : Partial Outage on Network and Internet Connectivity
• Schedule : October 3, 2024 (Thursday) | 04:03 AM (PHT) - Ongoing
• Activity Details : Hi Team,
We apologize for the delay, as per our service provider that they have conducted isolation and shows a fiber optic cable break 1.8km from the building node facing Garnete CO, their field engineers will deploy on the fault location. No ETR provided yet, but they are addressing this with highest priority.
• Service Impact : Partial Impact on Internet and Network Connectivity – SFS Site
• Event : Partial Outage on Network and Internet Connectivity
• Schedule : October 3, 2024 (Thursday) | 04:03 AM (PHT) - Ongoing
• Activity Details : Hi Team,
Please be informed that one of our Site to Datacenter Circuit currently experiencing an outage and we are currently coordinating with our circuit provider to know more about the situation.
Due to the configuration of our network having backup circuits, we expect only partial impact on the internet and network connectivity. This may manifest as slow application performance and intermittent VOIP calls within a 4–5-minute timeframe while automatic failovers/fallback activate.
• Service Impact : Partial Impact on Internet and Network Connectivity – SFS Site