• Event : Partial Outage on Network and Internet Connectivity
• Incident Time/Date : October 08, 2024 (Tuesday) | 09:37 PM (PHT) – October 9, 2024 (Wednesday) | 1:13 AM (PHT) - Restored
• Activity Details : Hi Team,
Please be informed that the affected circuit restored at around 1:13 AM, and we are closely monitoring the connection's stability.
We already requested for an RCA/IR and shall provide to you once made available and upon your request.
• Service Impact : Partial Impact on Internet and Network Connectivity – TIP Site
• Event : Partial Outage on Network and Internet Connectivity
• Incident Time/Date : October 08, 2024 (Tuesday) | 09:37 PM (PHT) - Ongoing
• Activity Details : Hi Team,
Please be informed that one of our Site to Datacenter Circuit currently experiencing an outage and we are currently coordinating with our circuit provider to know more about the situation.
Due to the configuration of our network having backup circuits, we expect only partial impact on the internet and network connectivity. This may manifest as slow application performance and intermittent VOIP calls within a 4–5-minute timeframe while automatic failovers/fallback activate.
• Service Impact : Partial Impact on Internet and Network Connectivity – TIP Site
