• Event : Partial Outage on Network and Internet Connectivity
• Incident Time/Date : 03:21PM PHT October 21, 2024 to 11:06AM PHT October 23, 2024 - Restored, Monitoring
• Activity Details : Hi Team,
Please be informed that the affected circuit was restored at around 11:06AM PHT today, October 23, 2024.
We are currently verifying the permanent fix state and stability of the affected link.
• Service Impact : Partial Impact on Internet and Network Connectivity – NTB Site
• Event : Partial Outage on Network and Internet Connectivity
• Schedule : October 21, 2024 (Monday) | 03:21 PM (PHT) - Ongoing
• Activity Details :
Please be informed that one of our Site to Datacenter Circuit is currently experiencing an outage and we are currently coordinating with our circuit provider to know more about the situation.
Due to the configuration of our network having backup circuits, we expect only partial impact on the internet and network connectivity. This may manifest as slow application performance and intermittent VOIP calls within a 4–5-minute timeframe while automatic failovers/fallback activate.
Further updates shall be provided as soon as they are available.
• Service Impact : Partial Impact on Internet and Network Connectivity – NTB Site
