24th October 2024

Ticket#SR-101974 | November 3, 2024 | All Sites | Planned | Internet Service Provider Network Maintenance, scheduled 7 months ago

• Event : Internet Service Provider Scheduled Maintenance Activity

• Schedule : November 3, 2024 (Sunday) | 12:00AM – 5:00AM PHT

• Activity Details : Hi Team,

This is to inform you that one of our Site-to-Data Center providers will be conducting a planned maintenance on the 3rd of November 2024 from 12:00 AM – 5:00 AM.

The maintenance will focus on the software upgrade of their Manila core router to the latest version to increase service availability and internet quality.

During the maintenance, we are expecting a partial to no impact on internet and network connectivity for 1 hour within the provided window.

• Service Impact : Partial to no impact on internet and network connectivity (1 hour within window) – All sites