4th December 2024

RISE Ticket#INC-127645 | December 4, 2024| Multiple Sites |Internet Upstream Issues

Hi Team,

We are aware of some network and internet connectivity issues being experienced across Philippines' Emapta sites. Preliminary investigation showed that there is a possible upstream issue on an international circuit that our provider is peered with. We have raised this concern to our provider for their further checking, as well as a temporary solution to avoid the problematic circuit.

We will keep you posted with any further updates.