• Event : Unplanned | Multiple Site to Datacenter Connectivity Interruptions -January 4, 2025
• Incident : January 4, 2025 (Saturday) | 5:55 PM to 6:00 PM (PHT) : January 6, 2025 (Monday) | 6:15 PM to 6:23 PM (PHT) – Second Instance
• Activity Details : We have observed another instance of interruption today at around 6:15 PM but its already recovered at exactly 6:23 PM and subject for further monitoring. We have made a necessary follow up to our service provider for their further investigation and a permanent fix.
During the interruptions, only partial impact on network and internet connectivity was expected as we have another site to datacenter connectivity available for connection redundancy.
We do apologize for any inconvenience it has caused.
• Service Impact : Partial Network and Internet Connectivity Interruptions on both wired and wireless connection – ASB, BET, PNB, IBM & NTB
• Status: Restored
• Event : Unplanned | Multiple Site to Datacenter Connectivity Interruptions -January 4, 2025
• Incident : January 4, 2025 (Saturday) | 5:55 PM to 6:00 PM (PHT)
• Activity Details : We have observed connectivity interruptions across multiple site circuits earlier resulting temporary wired and wireless users’ interruption from internet access. The circuit have since recovered and are currently under stability monitoring. This incident has already been escalated to our provider for further investigation.
During the interruptions, only partial impact on network and internet connectivity was expected as we have another site to datacenter connectivity available for connection redundancy.
We do apologize for any inconvenience it has caused.
• Service Impact : Partial Network and Internet Connectivity Interruptions on both wired and wireless connection – ASB, BET, PNB, IBM & NTB