• Event : Internet Uplink Interruption
• Schedule : January 5, 2025 (Sunday) | 3:10 AM – 5:00 PM (PHT) – Restored and for stability monitoring
• Activity Details : Hi Team,
We have observed that the affected internet circuit uplink is already restored at exactly 5:00 PM and has been stable for more than three (3) hours now and subject for further stability monitoring. Per our internet uplink provider the interruption was due to a subsea cable fault found between Singapore to Philippine segment.
• Service Impact : Partial Impact on Network and Internet Connectivity for Both Wired and Wireless Connection – All Sites (PH)
• Event : Internet Uplink Interruption
• Schedule : January 5, 2025 (Sunday) | 3:10 AM (PHT) - Ongoing
• Activity Details : Hi Team,
Please be informed that one of our Datacenter Internet Uplink is currently experiencing an outage and we are currently coordinating with our circuit provider to know more about the situation.
Due to the configuration of our network having backup circuits, we expect only partial impact on the internet and network connectivity. This may manifest as slow application performance and intermittent VOIIP calls within a 4–5-minute timeframe while automatic failovers/fallback activate.
Further updates shall be provided as soon as they are available.
• Service Impact : Partial Impact on Network and Internet Connectivity for Both Wired and Wireless Connection – All Sites (PH)
• Status: Restored
