• Event : Unplanned Site to Datacenter Interruption at Asian Star Building (ASB-Alabang)
• Incident : January 27, 2025 (Monday) | 3:18 PM to 5:12 PM - Mitigated
• Activity Details : We have observed that one of our sites to data center circuit were experiencing high latencies resulting to slow connectivity on the general internet access for our user’s onsite on both wired and wireless connection.
To mitigate this kind of disruption, we have disable the affected site circuit uplink to force the connection to our other available site to data center circuit serving as a backup.
We have reported this to our provider for their further investigation.
• Service Impact : Network and Internet Latency for both wired and wireless connection – ASB Site
