23rd February 2025

Ticket#169411 | February 23, 2025| All Sites | Partial Disruption on Datacenter Internet Uplink

• Event : Partial Disruption on Internet Uplink

• Incident : February 23, 2025 (Sunday) | 9:30 PM (PHT) - Restored and for stability monitoring

• Activity Details : The affected circuit has been restored and subject for stability monitoring. We are still awaiting from our service provider for the root cause.

• Service Impact :Partial impact on network and internet connectivity – Restored


• Event : Partial Disruption on Internet Uplink

• Incident : February 23, 2025 (Sunday) | 8:27 PM (PHT) - On-going

• Activity Details : We have observed that one of our internet uplink is currently down and already coordinated it with our service provider.

During the incident, a partial impact on network and internet connectivity is expected as we have another internet uplink connection available for redundancy.

Apologies for any inconvenience it might have cause.

• Service Impact :Partial impact on network and internet connectivity – AllSites