• Event: Troubleshooting of UPS
• Schedule: March 12, 2025 (Wednesday) | 12:00 AM – 03:00 AM PHT
• Activity Details :
Please be advised that one of our service providers will conduct an Emergency maintenance on March 12, 2025, at 12:00 AM to 03:00 AM PHT. This maintenance aims to investigate and resolve the on-going UPS (Uninterruptible Power Supply) alarm issue on their own device.
During the maintenance window, a maximum of 30 minutes interruption may occur. However, due to the configuration of our network having backup circuits, we expect only partial impact on internet and network connectivity as we have automatic failovers in place.
During the failover process, you may experience brief disruptions on any of the following below:
- Choppy or Dropped VoIP Calls – Poor audio quality, delays, or dropped calls on platforms like Zoom, Teams, or Skype.
- Delayed Emails & Messages – Slower delivery of emails (Outlook, Gmail) and messages in chat apps like Slack and Teams.
- Latency Issues – Delays in response times, particularly for real-time applications.
- Remote Desktop (RDP) Disruptions – Lag, session timeouts, or disconnections when accessing remote systems.
• Service Impact: Partial Impact on Internet and Network Connectivity
• Status: Completed
