• Event: Network Device Software Upgrade
• Schedule: March 27, 2025 (Thursday) | 10:00 PM – 10:30 PM (PHT)
• Activity Details :
We would like to inform you that one of our service providers will be conducting a software upgrade of their network device to enhance network security, performance, and overall system functionality.
During the maintenance window, a maximum of five (5) minutes of interruption is expected. However, due to our network's configuration, which includes backup circuits, we expect only a partial impact on the internet and network connectivity, as we have automatic failovers in place.
Due to the configuration of our network having backup circuits, we expect only partial impact on internet and network connectivity. During the failover process, you may experience brief disruptions on any of the following below:
-Choppy or Dropped VoIP Calls – Poor audio quality, delays, or dropped calls on platforms like Zoom, Teams, or Skype.
-Delayed Emails & Messages – Slower delivery of emails (Outlook, Gmail) and messages in chat apps like Slack and Teams.
-Latency Issues – Delays in response times, particularly for real-time applications.
-Remote Desktop (RDP) Disruptions – Lag, session timeouts, or disconnections when accessing remote systems
• Service Impact: Partial Internet Connectivity Interruption
