• Event : Windows Servers Patching Activity
• Schedule 1: March 29, 2025 (Saturday)|9:00 AM to 03:30 PM (PHT) • Schedule 2: March 30, 2025 (Sunday)|9:00 AM to 04:30 PM (PHT)
• Activity Details : We wish to inform you about an upcoming maintenance activity scheduled for affected servers on March 29-30, 2025. Our System and Administration Team will be conducting patching activities for our Windows Servers to ensure the security and stability of our systems.
Please be advised that the following services will encounter interruption a total of 60 minutes during the maintenance window per server:
Schedule 1: March 29, 2025 (Saturday) | 9:00 AM – 3:30 PM (PHT)
Impacted Systems & Expected Effects:
PRTG Network Monitor (Primary) – Internal Impact: NOC monitoring will be affected. CCTV Server – Internal Need confirmation if client CCTV access will be affected externally. PRTG Network Monitor (Secondary) – Internal Impact: NOC monitoring will be affected. Domain Controller (Europe Region) – Internal Impact: Users accessing OTRS may experience authentication issues. North Virginia DHCP Server Impacted Site: EPC Impact: New users connecting during the maintenance window may not obtain an IP address. North Virginia AD Server Impacted Site: EPC Need confirmation on which AD server EPC is syncing with.
Schedule 2: March 30, 2025 (Sunday) | 9:00 AM – 4:30 PM (PHT)
Impacted Systems & Expected Effects:
Ubiquiti Wi-Fi Controller Impact: Unifi Controller will be inaccessible. Need confirmation if Unifi APs will continue functioning. Finance Remote Desktop Server Impact: Finance team will not be able to access their RDP server. SG DHCP Server Impact: Partial to no impact, as DHCP leasing should still function with the backup DHCP server. Primary Domain Controller Impact: Inaccessible during maintenance. Partial impact on domain authentication, but the backup Domain Controller should remain operational. Manila DHCP Server Impact: Partial to no impact, as DHCP leasing should still function with the backup DHCP server. Finance File Server Impact: Finance team will not be able to access their file server. Manila AD Server Impact: Partial to no impact on authentication, as there should still be a working AD server during the maintenance window.
• Service Impact: Window Servers - All Sites