• Event : Unplanned | Site to Datacenter Circuit Network Interruption | ASB | March 22, 2025
• Time and Date: March 22, 2025 (Saturday) | 2:43AM - 9:12PM Restored
• Incident Details :
This is to update you that the affected link went up on 9:12PM and has since been stable. We are still waiting for confirmation from our third-party provider if the link is already on permanent fix state.
Further updates shall be provided as soon as they are available.
• Service Impact : Partial Impact on Internet and Network Connectivity – ASB Site
• Event : Unplanned | Site to Datacenter Circuit Network Interruption | ASB | March 22, 2025
• Time and Date: March 22, 2025 (Saturday) | 2:43AM (PHT) – On Going
• Incident Details :
This is to inform you that one of our site-to-datacenter circuit has experienced interruption around 2:43AM PHT. This has been reported to our provider for further investigation.
Due to the configuration of our network having backup circuits, we only expect partial impact on internet and network connectivity. This may manifest as slow application performance, while remote desktop sessions and VOIP calls may experience intermittent disconnects within a 4–5-minute timeframe while automatic failovers/failback activate.
• Service Impact : Partial Impact on Internet and Network Connectivity – ASB Site
