31st March 2025

Network and Internet #INC-190374| March 31, 2025 | SFS | Site to Datacenter Circuit Network Performance Degradation

• Event: Network Circuit Latency

• Schedule: March 31, 2025 (Monday) | 9:41 PM PHT - On Going

• Activity Details :

We are currently aware of reported network latency issues affecting several users at SFS Site when accessing essential tools. The impacted services may include:

Remote Desktop (RDP) Disruptions – Lag, session timeouts, or disconnections when accessing remote systems. Slow Loading of Websites – Degrading user experience by causing delays in browsing and navigation. Application Performance Degradation – Reduced responsiveness, stability, and lag affecting overall user experience.

We have already reported this to our service provider for checking, updates will be provided as soon as its available.

• Service Impact : Network and Internet Connectivity for several users and tools

• Status: Stabilized