• Event: Internet Uplink Emergency Maintenance
• Schedule: April 1, 2025 (Tuesday) | 06:00 PM – 08:00 PM PHT - Completed
• Activity Details :
Please be advised that one of our internet uplink provider is currently conducting an emergency maintenance to perform a segmentation testing to rectify the latency issues on the circuit.
During their maintenance, the affected circuit will be unavailable for 1 to 2 hours. However, due to the configuration of our network having backup circuits, we only expect a partial impact on internet and network connectivity as we have automatic failovers in place available for connection redundancy.
During the failover process, you may experience brief disruptions on any of the following below:
Choppy or Dropped VoIP Calls – Poor audio quality, delays, or dropped calls on platforms like Zoom, Teams, or Skype.
Delayed Emails & Messages – Slower delivery of emails (Outlook, Gmail) and messages in chat apps like Slack and Teams.
Latency Issues – Delays in response times, particularly for real-time applications.
Remote Desktop (RDP) Disruptions – Lag, session timeouts, or disconnections when accessing remote systems.
• Service Impact: Partial Impact on Network and Internet Connectivity – All sites
• Status: Completed
