• Event : Internet Service Provider Network Interruption
• Incident Time/Date : April 03, 2025 (Thursday) | 4:24 AM (PHT) – 4:37 AM (PHT) - RESTORED
• Activity Details : Hi Team,
We monitored a brief downtime on one of our Internet uplinks at 4:24 AM. The connection was restored at 4:37 AM and has remained stable since. We are coordinating this to our service provider for investigation.
During the incident only partial impact on internet and network connectivity for both wired and wireless connection is expected as we have another internet circuit uplink serves as back up for connection redundancy.
• Service Impact : Partial impact on internet and network connectivity for both wired and wireless connection – EPC COLOMBIA
