21st April 2025

#SR-202493 |April 26 - 27, 2025|All Sites| Systems Engineering and Administration Maintenance, scheduled 1 month ago

• Event: Windows Servers Patching Activity

• Scheduled 1: April 26, 2025 (Saturday) | 9:30 AM – 02:30 PM (PHT) • Scheduled 2: April 27, 2025 (Sunday) | 9:30 AM – 04:30 PM (PHT)

• Activity Details: We wish to inform you about an upcoming maintenance activity scheduled for affected servers on April 26 - 27 2025. Our System and Administration Team will be conducting patching activities for our Windows Servers to ensure the security and stability of our systems.

Please be advised that the following services will encounter interruption a total of 60 minutes during the maintenance window per server:

Schedule 1: April 26, 2025 (Saturday) | 09:00 AM – 02:30 PM (PHT)

• PRTG Network Monitor (Primary) – Internal

• CCTV Server – Internal

• PRTG Network Monitor (Secondary) – Internal

• North Virginia DHCP Server

• North Virginia AD Server

Schedule 2: April 27, 2025 (Sunday) | 09:00 AM – 4:30 PM (PHT)

• Ubiquiti Wi-Fi Controller

• Finance Remote Desktop Server

• SG DHCP Server

• Primary Domain Controller

• Manila DHCP Server

• Finance File Server

• Manila AD Server

We will work diligently to complete the necessary updates as quickly as possible and minimize any disruption. If you have any questions or concerns regarding this maintenance activity, please feel free to reach out to our support team at helpme@emapta.com.

• Service Impact: No impact is expected on our Client/End user operation.