• Event: Difficulties in Connecting to the Internet
• Schedule: April 24, 2025 (Thursday) | 03:54 PM (PHT) – 8:49 PM (PHT) - Restored
• Activity Details:
We are aware of the connectivity issues connecting to #EmaptaExperience affecting EPC Colombia. Our team is actively investigating the incident and has already escalated it to the service provider for further checking and resolution. Please be assured that this issue is being treated with the highest priority.
If you’re having trouble connecting to #EmaptaExperience, please use EMAPTA_EXP as a temporary alternative. For any additional support, please reach out to our Onsite Service Desk.
We will provide updates on this advisory as soon as we identify the root cause and have more details to share. Thank you for your patience and understanding.
• Service Impact: Difficulties in Connecting to #EmaptaExperience SSID
