6th May 2025

#SR-211763 |May 09, 2025 | IPLC Connectivity Maintenance, scheduled 4 weeks ago

• Event: Network Device Software Upgrade

• Schedule: May 09, 2025 (Friday) | 04:00 AM – 07:00 AM (PHT)

• Activity Details:

Please be informed that our service provider will be performing a software upgrade on their network device to enable new features and enhance service reliability.

During the maintenance window, a maximum of 60 minutes service interruption on the IPLC Connectivity is expected. However, due to the way our network is setup, traffic should be automatically failover to the VPN connection that will result to a latency increase on VPC/RDP’s.

• Service Impact: Service interruption in IPLC Connectivity