• Event: Service Provider Network Maintenance
• Schedule 1: May 24, 2025 (Saturday) | 11:00 AM – 02:00 PM (PHT)
• Schedule 2: May 24, 2025 (Saturday) | 03:00 PM – 07:00 PM (PHT)
• Activity Details:
Please be informed that one of our service providers will be conducting scheduled network maintenance on Saturday, May 24, 2025. Details are as follows:
Schedule 1: 11:00 AM – 02:00 PM (PHT) Activity: SFP Replacement Expected Network Impact: Partial network interruption Estimated Duration: Up to 2 hours
Schedule 2: 03:00 PM – 07:00 PM (PHT) Activity: Router/modem replacement and transceiver upgrade Expected Network Impact: Partial network interruption Estimated Duration: Up to 4 hours
During the maintenance windows, intermittent network interruptions may occur. However, due to our current network setup, only partial impact is expected as an alternative link is in place to serve as a backup during the activity.
During the failover process, you may experience brief disruptions on any of the following below:
Choppy or Dropped VoIP Calls – Poor audio quality, delays, or dropped calls on platforms like Zoom, Teams, or Skype. Delayed Emails & Messages – Slower delivery of emails (Outlook, Gmail) and messages in chat apps like Slack and Teams. Latency Issues – Delays in response times, particularly for real-time applications. Remote Desktop (RDP) Disruptions – Lag, session timeouts, or disconnections when accessing remote systems.
• Service Impact: Partial Impact on Internet and Network Connectivity
• Status: Completed