22nd May 2025

#SR-218793 | May 22-25, 2025 | All PH Sites | Infrastructure Maintenance, scheduled 2 weeks ago

• Event: Quarterly Server OS updates and patching (2025)

• Schedule/s:

• May 22, 2025 (Thursday) 07:00 PM (PHT) • May 23, 2025 (Friday) 07:00 PM (PHT) • May 24, 2025 (Saturday) 07:00 PM (PHT) • May 25, 2025 (Sunday) 08:00 PM (PHT)

• Activity Details:

We would like to inform you about an upcoming server maintenance. This activity involves implementing essential security enhancements and patches of servers.

The activity will be performed in 4 batches: •Batch 1: May 22, 2025 (Thursday) 07:00 PM (PHT) •Batch 2: May 23, 2025 (Friday) 07:00 PM (PHT) •Batch 3: May 24, 2025 (Saturday) 07:00 PM (PHT) •Batch 4: May 25, 2025 (Sunday) 08:00 PM (PHT)

No impact is expected on the end users.

We apologize for any inconvenience this may cause and appreciate your patience as we work to enhance the security of our platform.

• Service Impact: Servers

• Status: Completed