3rd July 2025

#SR-250386 | July 03, 2025 | SM City Clark, Pampanga | Site to Datacenter Circuit Network Interruption

• Event: Loss of Internet Connectivity

• Incident: July 03, 2025 (Thursday) | 09:20 PM – 10:43 PM (PHT) - For Monitoring

• Activity Details:

Hi Team,

We would like to inform you that both of our site-to-datacenter circuit has experienced interruption around 09:20 PM (PHT). This has been reported to our provider for further investigation.

We apologize for the inconvenience. Further updates shall be provided as soon as they are available.

• Service Impact: Major Impact on Internet and Network Connectivity