Past Incidents

[2/27/2022 | 5:53 PM] • Please be advised that the maintenance has been completed successfully, we have checked the functionality of all site devices and has tested operational. Office is now ready for occupancy.

[2/21/2022 | 11:03 PM] • Please be advised that there is upcoming planned maintenance to be conducted at our Jaka Building office in Makati on February 27, 2022, from 8:00 AM to 5:00 PM. The purpose of this maintenance is to ensure the efficiency of the circuit breaker and to prevent loose connections that may cause fire and electrocution. During the maintenance, our Jaka office will experience a total power outage due to the replacement and retightening of Circuit Breakers.

[2/25/2022 | 2:08 PM] • Our circuit is already up and monitored stable for 5 hours. We will continue to monitor the circuit within the day and update you on this email once we encounter an issue.

[2/25/2022 | 9:15 AM] • Please be advised that our connectivity from our office at Asian Star Building to one of our Data Centers is currently monitored down. We already reported this to our Data Center for investigation. No impact should be expected because our connectivity to another Data Center is still active.

[2/21/2022 | 11:59 PM] • Here is the latest update from Telstra ISP, the flap we monitored was caused by a scheduled firmware upgrade on their device. As per them, maintenance is already completed and no flaps should be expected on our network.

[2/21/2022 | 9:43 PM] • Please be advised that we have monitored an outage around 9:04-9:11PM February 21,2022 on one of our service providers, Telstra. Due to the way our infrastructure is configured, minimal to no disruption has been encountered. Currently, the circuit is up and stable. We have already contacted our provider for their further assistance and to check the circuit.