Past Incidents

[10/05/2022 | 10:26 PM] Hi Team,

Please be advised that there is an upcoming maintenance activity on Tuesday, May 17, 2022, to be conducted by one our Internet Service Provider. The maintenance window will be from 6:00AM to 12:00NN (PHT) with an expected impact of possible network flap within the change window.

Our provider will conduct necessary splice works to improve network reliability and prevent future service interruptions.

[17/05/2022 | 10:26 PM] Hi Team,

Please be advised that the maintenance has been completed successfully. We have checked the affected circuit and has been proven operational. IPLC and VPC latency are within the normal range.

[5/10/2022 | 1:29 PM] • Please be advised that network connectivity on all sites has been monitored stable for an hour, will continue to monitor for the whole day to ensure that the issue will not re-occur.

[5/10/2022 | 12:09 PM] • Please be advised that there was an unplanned outage observed on our network connectivity to all sites at 11:48 AM today and it was restored around 12:00 NN, today, Currently, we're still investigating the root cause of this issue.