Past Incidents

[29/09/2022| 10:14 AM] • Please be advised that our ISP postponed both scheduled maintenance activities. They will provide an update on the schedule as to when the activity will be implemented.

[14/09/2022| 12:10 PM] •Please be advised that there will be a scheduled maintenance on, September 27, 2022 (Thursday), to be conducted by one of our Internet Service Providers. The maintenance window will be from 8:00 AM to 8:00 PM (PHT). •Our service provider will be conducting a migration on their existing network. •During the maintenance window, our service provider has advised us an expected impact of 50 ms switch hits.

[09/25/2022 | 9:48AM] • Please be advised that the JMT office in Ortigas is currently experiencing a power interruption.

The building admin has advised that they will not be reverting to backup power due to replacement of power meter. Approximate time to completion is 3 hours per meter with 2 meters to be replaced.

[9/25/2022 | 2:25 PM] • Please be advised that the power at site JMT has been restored. The building administrator has confirmed that the power maintenance has been completed. • All network and internet devices and services are operating as normal, and no alerts are seen on our monitors.

[22/092022 | 10:56PM] •Please be advised that our service provider will be conducting emergency maintenance on, September 24, 2022 (Saturday), The maintenance window will be from 6:00 PM to 10:00 PM (PHT).

Due to the way the network is setup, general users onsite may experience partial to no interruptions during the emergency maintenance, as they will be re-routed to our other available uplinks.

[24/092022 | 9:51PM] Please be advised the maintenance has been completed successfully, we have tested the affected circuit, and has been proven operational.

Affected services are confirmed up and running.

[22/09/22 | 9:34 PM PHT] • Please be advised that the Emapta Pilando Center switchover to its main power around 4:30 PM PHT. All network devices, internet connectivity, and services are operating as normal and no monitored alerts.

[22/09/22 | 5:00AM] • Please be advised that there is an ongoing power interruption at our EMAPTA Baguio office. We have received confirmation that the building is now running on its backup generator and a power supply is available.

All network and internet devices and services are operating as normal and no alerts are seen on our monitors.