Past Incidents

• Event : Migration of DNS Server

• Schedule :
February 16, 2024 (Friday) 8:00 PM to 9:00 PM (PHT)

• Activity Details : One of our Internet service providers will conducting a migration of their DNS Server to a new hypervisor to improve internet quality and service availability.

• Service Impact : Partial to no impact on internet and network connectivity – All Sites

• Event : Network Provider Outage - RESOLVED

• Event Start : February 6, 2024 | 2:01AM

• Event End : February 6, 2024 | 6:47AM

• Event Details : The circuit was restored at approximately 6:47AM. Network and internet connectivity has been restored for all EMAPTA offices.

• Event : Network Provider Outage

• Event Start : February 6, 2024 | 2:01AM

• Event Details : Partial network outage due to fiber fault in provider's Philippine Backhaul circuit.

• Service Impact : Internet connectivity for specific clients at select EMAPTA Offices

• Event : Unplanned Network and Internet Outage at Alabang Office

• Event Timeline : Start: February 3, 2024 | 12:10AM End: February 3, 2024 | 12:41PM

• Service Impact : Network and internet connectivity at Alabang Office.

[February 2, 2023 | 2:00 PM] • Event : Partial Network Outage | SFS Site

• Schedule : February 2, 2024 (Friday) | 2:00 AM- Ongoing PHT

• Activity Details : An unplanned third-party network outage has been observed at our Saint Francis Square building office at 2:00AM, today, February 2, 2024. Users onsite may experience minimal to no impact as our network infrastructure is designed to utilize our other operational circuit.

• Service Impact : Partial Network and Internet Connectivity Issues