Past Incidents

• Event : Power Service Maintenance

• Schedule : March 30, 2024 (Saturday) | 7:00 AM to 7:00 PM (PHT)

• Activity Details : Our facilities and building administration will be conducting their Annual Preventive Maintenance at our OSB site on the 30th of March 2024 from 7:00 am to 7:00 pm to guarantee the continuous excellent performance of the building’s electrical system.

During the maintenance window, a total shutdown on the power source of the building is expected however if you wish to have and use a small portable generator set for computers, servers, electric fans, and lights you can coordinate it to the Engineering department on the proper location of the generator sets, connections, and wiring layouts, and for OCAI and Brgy. San Antonio Office for activity clearance purposes.

Note from the FA/BA: “ All generator set users must ensure that their portable generators are ready and operational before 7:00 am to avoid unnecessary delay on this activity “.

• Service Impact : Building Power Supply at OSB Site

• Event : Internet Service Provider Network Maintenance

• Schedule : March 04, 2024 (Monday) 10:00 PM to March 05, 2024 (Tuesday) 5:00 AM (PHT)

• Activity Details : Our service provider will be conducting a migration on one of their router devices from old to new due to upcoming end of support of the current router.

During the maintenance activity, there will be a 10 – 20 minutes downtime on our network and internet connectivity.

We apologies for any inconvenience it might have cause.

• Service Impact : Network and Internet Connectivity

• Event : Internet Service Provider Network Maintenance

• Schedule : February 23, 2024 (Friday) | 6:00 PM to 8:30 PM (PHT

• Activity Details : One of our service providers will be rectifying the fiber failure discovered on February 5, 2024 on the Philippine East Route (Backhaul), which resulted in aberrant traffic on one of our internet gateways recently.

During the maintenance operation, performance on the impacted circuit will be degraded, however owing to the way our network is configured, the impact will be low because we have another internet gateway accessible that will load balance traffic.

• Service Impact :

• Event : Partial Network and Internet Outage

• Event Start : 8:02AM February 18, 2024

• Event End : 9:26AM February 18, 2024

• Service Impact : Network traffic exiting one of 2 available circuits at the sites mentioned automatically re-routed to working circuit.