Some systems are experiencing issues

Past Incidents

25th April 2024

No incidents reported

24th April 2024

No incidents reported

23rd April 2024

Network and Internet Ticket#10346763 | April 23, 2024| EPC (Colombia) | Internet Outage

• Event : Unplanned | Internet Service Provider Network Outage

• Unscheduled : April 23, 2024 (Tuesday) | 5:34 AM – April 24, 2024 (Wednesday)(PHT)

• Activity Details : Hi Team,

We have observed that our direct internet access at EPC is currently down, and we are already coordinating this with our service provider for their checking.

During the incident, a total outage on internet and network connectivity is expected.

We sincerely apologize for any inconvenience it might have been caused.

• Service Impact : Total outage on internet and network connectivity at EPC Site

• Status: Up

The cause was Optical fiber strands opened/broken by third party manipulation.

22nd April 2024

No incidents reported

21st April 2024

No incidents reported

20th April 2024

Network and Internet Ticket#xxxx | April 20, 2024 | PNB | Partial Network Outage

[April 20, 2024 | 9:27PM] Hi Team,

Our provider FE Team is already onsite restoring one of our uplink circuit in PNB. Further updates will be sent once available.

19th April 2024

No incidents reported

18th April 2024

No incidents reported

17th April 2024

No incidents reported

16th April 2024

No incidents reported