Past Incidents

• Event : Migration to New Network Firewall

• Schedule : May 26, 2024 (Sunday) | 10:00 AM to 04:00 PM (PHT)

• Activity Details :

Hi Team,

As part of EMAPTA’s effort to improve our service, we will be continuing network maintenance to transition our services to a new network firewall. The activity is scheduled to take place on May 26, 2024, from 10:00am to 04:00 pm. Kindly anticipate a potential interruption lasting 1 to 2 hours to the following sites during this period:

book.emapta.com

unifi.emapta.com

ipam.emapta.com

opr.emapta.com

veeamaws.emapta.com

sg-pbx.emapta.com

ansible.emapta.com

nwm.emapta.com

academy.emapta.com

vms.emapta.com

kube.emapta.com

prod-kubernetes.emapta.com

wp.emapta.com

pgadmin.emapta.com

status.emapta.com

prod-rabbitmq.emapta.com

pcaudit.emapta.com

poc-ricoh.emapta.com

hangepass.emapta.com

secure-share.emapta.com

secureshare-be.emapta.com

logger.emapta.com

apigw-fqwa9.emapta.com

change-password.emapta.com

it-docs.emapta.com

portal.emapta.com

api.emapta.com

starburst.emapta.com

edav.emapta.com

project.emapta.com

academy2be.emapta.com

academy.emapta.com

• Service Impact : Interruption to EMAPTA Websites

• Event : Router Software Version Upgrade

• Schedule : May 18, 2024 (Saturday) | 2:00 PM to 7:00 PM (PHT)

• Activity Details : Hi Team,

Our service provider will be upgrading the software version on one of their Hongkong router to improve stability and reliability.

During the maintenance, the affected internet circuit will be unavailable however due to our way the network is setup, a partial impact on network and internet connectivity is expected as we have another available internet uplink that serve as a backup.

Apologies for any inconvenience it might have caused.

• Service Impact : Partial impact on Network and Internet Connectivity – All Sites

• Event : Subsea Cable Repair

• Schedule : May 16, 2024 (Thursday) | 3:00 PM – 7:00 PM (PHT)

• Activity Details : Our service provider will be performing an essential maintenance for preparing a subsea cable repair.

• Service Impact : Outage on IPLC Connectivity