Past Incidents

• Event : Router Software Version Upgrade

• Schedule : June 15-16, 2024 (Saturday-Sunday) | 10:00 PM to 6:00 AM (PHT)

• Activity Details :

Our third-party service provider will be performing a preventive maintenance as part of their continued effort to increase service availability.

During the maintenance, the affected uplink circuit may experience up to 4 hours of service interruption within the given maintenance window. However, due to our way the network is setup, only a partial impact on network and internet connectivity is expected in ASB as we have another available internet uplink that serves as a backup.

Apologies for any inconvenience it might have caused.

• Service Impact : Partial impact on Network and Internet Connectivity –ASB

• Event : Migration to New Network Firewall

• Schedule : May 26, 2024 (Sunday) | 10:00 AM to 04:00 PM (PHT)

• Activity Details :

Hi Team,

As part of EMAPTA’s effort to improve our service, we will be continuing network maintenance to transition our services to a new network firewall. The activity is scheduled to take place on May 26, 2024, from 10:00am to 04:00 pm. Kindly anticipate a potential interruption lasting 1 to 2 hours to the following sites during this period:

book.emapta.com

unifi.emapta.com

ipam.emapta.com

opr.emapta.com

veeamaws.emapta.com

sg-pbx.emapta.com

ansible.emapta.com

nwm.emapta.com

academy.emapta.com

vms.emapta.com

kube.emapta.com

prod-kubernetes.emapta.com

wp.emapta.com

pgadmin.emapta.com

status.emapta.com

prod-rabbitmq.emapta.com

pcaudit.emapta.com

poc-ricoh.emapta.com

hangepass.emapta.com

secure-share.emapta.com

secureshare-be.emapta.com

logger.emapta.com

apigw-fqwa9.emapta.com

change-password.emapta.com

it-docs.emapta.com

portal.emapta.com

api.emapta.com

starburst.emapta.com

edav.emapta.com

project.emapta.com

academy2be.emapta.com

academy.emapta.com

• Service Impact : Interruption to EMAPTA Websites